l89y Terms and Conditions Learn the Rules of Use

Last Updated: January 2026

Introduction and Eligibility

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Section 1 — Introduction and Consent

These Terms and Conditions ("Terms") govern the l89y platform and all its services. By visiting the l89y website, registering an account, or using any service, you are considered to have agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

l89y reserves the right to change, amend, or update these Terms at any time. Continued use of the website after any changes will be considered acceptance of the revised Terms.

Important: This platform is for people aged 21 and above only. Minors are strictly prohibited from creating an account or using any gaming service.

Section 2 — Eligibility Requirements

To open an account and use services on l89y, you must meet the following eligibility requirements:

You must be at least 21 years of age.
You must be a resident of an area where participation in gaming activities is legally permitted.
You may operate only one account on your own behalf.
Your account must not be operated from a prohibited country or region.
You must not be on a self-exclusion list related to gaming addiction.

Account Registration and Management

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Section 3 — Account Registration

When registering on l89y, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in account suspension or closure, and any deposited balance may be forfeited.

Only one account per person is permitted. Any attempt to create multiple accounts will result in all associated accounts being permanently closed.

The information provided at registration must be accurate and your own.
Keeping your password secure is your responsibility.
Any suspicious activity on your account must be reported to our support team immediately.
Giving any other person access to your account is prohibited.

Section 4 — Identity Verification (KYC)

The l89y platform follows an identity verification process to ensure security and transparency. We reserve the right to verify identity before processing withdrawal requests or for transactions above a certain amount.

Documents such as a national ID card, passport, or driving licence, along with other required documents, may be requested for verification. Withdrawals may be delayed if verification is not completed.

Section 5 — Account Closure Policy

l89y reserves the right to suspend or permanently close an account at any time for any of the following reasons:

Violation of these Terms.
Participation in fraudulent or deceptive activities.
Exploiting technical errors or misusing the bonus system.
Attempting to re-register after a self-exclusion request.
Suspicion of money laundering or illegal activities.

Terms and Conditions for Financial Transactions

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Section 6 — Deposit Policy

Deposits on l89y can currently be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳500.

Deposited funds are generally credited to the account instantly. If a deposit is delayed for any reason, please contact our 24/7 live chat support.

Minimum deposit amount: ৳500.
All deposits are processed in Bangladeshi Taka (BDT).
It is recommended to use the same payment method for both deposits and withdrawals.
Depositing using a third-party account is strictly prohibited.

Section 7 — Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes.

Account verification must be completed before withdrawals can be made. Withdrawals may be delayed if the verification process is not completed.

Minimum withdrawal amount: ৳500.
Withdrawals must be made using the same payment method used for the deposit.
Withdrawal requests may be rejected if bonus wagering requirements have not been met.
Withdrawals may be placed on hold if fraud is suspected.
l89y does not charge any fees on transactions or withdrawals, however the payment provider's own fees may apply.

Section 8 — Currency and Conversion

All transactions on l89y are conducted in Bangladeshi Taka (BDT / ৳). The applicable exchange rate will be applied for transactions in foreign currencies, and l89y is not responsible for any differences that arise as a result.

Terms and Conditions for Bonuses and Promotional Offers

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Section 9 — Welcome Bonus

l89y offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to receive this bonus.

Wagering Requirement: A 10x wagering requirement applies to the welcome bonus. This means the bonus amount must be wagered 10 times to become eligible for withdrawal.

Each player may receive the welcome bonus only once.
The wagering requirement must be met within a specified time period.
Some games do not contribute to bonus wagering or contribute only partially.
If bonus misuse is proven, the bonus and any associated winnings will be forfeited.

Section 10 — General Bonus Policy

l89y offers special promotional offers from time to time. Each offer may have its own terms and conditions, which will be stated on the specific offer page.

Multiple bonus offers cannot be claimed at the same time unless explicitly permitted.
Bonus balance cannot be transferred to another user.
l89y reserves the right to change or cancel any promotional offer at any time.
In the event of a dispute regarding a bonus, the decision of l89y will be considered final.

VIP Program and Gameplay Policy

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Section 11 — VIP Loyalty Program

l89y's VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback benefits are provided at each tier.

Bronze: Up to 0.4% weekly cashback.
Silver: Up to 0.8% weekly cashback.
Gold: Up to 1.2% weekly cashback.

It is possible to move up to a higher VIP tier through regular play. VIP benefits apply to active members only, and l89y reserves the right to change the terms of the VIP program at any time.

Section 12 — Fair Gameplay and Prohibited Conduct

l89y is committed to ensuring a fair and transparent gaming environment. The following conduct is strictly prohibited:

Using any kind of software bot or automated tool.
Attempting to gain an unfair advantage by exploiting technical errors.
Misusing bonuses through multiple accounts.
Any attempt to defraud other players or the platform.
Selling or transferring an account to another person.

l89y reserves the right to void any winnings obtained as a result of a technical error.

Section 13 — Game Providers and Availability

l89y works in partnership with various world-class game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. Specific games or provider services may be temporarily unavailable, and l89y is not responsible for this.

Game rules and payout policies are determined by the respective game provider. l89y operates solely as a platform.

Responsible Gaming and Protection Policy

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Section 14 — Responsible Gaming Commitment

l89y gives the highest priority to responsible gaming. We believe that gaming is for entertainment only and should never be a cause of financial hardship or personal problems.

Players may set their own deposit and wagering limits.
Accounts can be temporarily or permanently restricted through the self-exclusion feature.
If signs of gaming addiction appear, please contact our support team immediately.
To learn more about responsible gaming, visit our Responsible Gaming page.

Section 15 — Protection of Minors

l89y is fully committed to the protection of minors. Anyone under the age of 21 is strictly prohibited from registering an account or using any service. If a minor's account is identified, it will be closed immediately and all transactions will be cancelled.

A request to parents and guardians: please monitor your child's internet use and use parental control software.

Privacy and Data Protection

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Section 16 — Collection and Use of Personal Information

l89y uses SSL encryption and modern security technology to keep users' personal information secure. We do not share personal information with any unauthorised third party.

To learn more about how your personal information is collected, used, and kept secure, please read our Privacy Policy page.

Section 17 — Cookie Policy

l89y uses cookies to improve the user experience and ensure the functionality of its services. Continued use of the website will be considered as consent to the use of cookies. You can manage cookies through your browser settings, however this may limit the functionality of some services.

Legal Liability and Dispute Resolution

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Section 18 — Limitation of Liability

The l89y platform provides services on an "as is" basis. l89y accepts no liability for the following:

Loss caused by technical errors, server outages, or internet connection problems.
Problems or delays caused by third-party payment providers.
Force majeure events — such as natural disasters, government orders, or war.
Financial loss caused by the user's own mistake or negligence.
Access to an account by an unauthorised third party.

Section 19 — Dispute Resolution Process

In the event of any dispute or complaint, please first contact our 24/7 live chat support or reach us by email. Our support team will try to resolve the issue quickly.

If a dispute is not resolved through live chat, a written complaint can be sent to [email protected]. l89y will provide an initial response within 3 business days and a final decision within 30 days.

The final decision given by l89y is binding. In any dispute regarding a game result, the game provider's server logs will be considered the final proof.

Section 20 — Applicable Law

These Terms will be governed by applicable law. If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain fully in effect.

The Bengali version of these Terms is the original version. In the event of any discrepancy with a translation, the Bengali version will prevail.

Miscellaneous Provisions

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Section 21 — Intellectual Property Rights

All content on the l89y website — logos, designs, text, graphics, software, and other elements — are the intellectual property of l89y or its associated content providers. Reproduction, distribution, or modification of these elements without explicit written permission is prohibited.

Clause 22 — Entire Agreement

These terms and conditions constitute the entire agreement between l89y and the user, and replace any prior oral or written understandings on this subject. No verbal statement by any representative of l89y shall modify these terms and conditions.

Clause 23 — Contact

If you have any questions or need clarification regarding these terms and conditions, please contact us:

24/7 live chat support — service available in Bengali.
Email: [email protected]